When Twitter campaigns go wrong

Social media is a very useful and powerful tool. Used both personally and in the world of business, it brings friends, clients, competitors and foes together in extreme proximity (I found out what my neighbour was having for tea and desert last night – thanks for that Twitter!) For businesses it can be a great way of advertising new products or services – and it’s all free! Stats from ... [More]

Social media: The Emperor’s New Clothes?

I was speaking to some successful business owners this week who confessed that while their company had social media channels, they had no idea what benefits they were getting from them. They were pretty well convinced the whole thing was a waste of time, but felt they had to be seen to be involved, because everyone else was. It al sounded a bit like the story of the Emperor’s New Clothes. I ... [More]